This procedure is designed to address problems that we have failed to resolve to your satisfaction, within the appropriate department.
Initially your complaint should be addressed to info@3kits.com or contact the Customer Services team on +91 9030991586.
Your concerns will be fully investigated by the department, who will aim to respond fully within 10 working days.
If for any reason, you are not satisfied with our response, you should write to the:
3KITS
102, Varshitha,
JNTU-HiTech Road,
Kphb Phase 1, Hyderabad
Telangana, India - 50072.
After acknowledgement of your letter, we will make a full independent assessment and then provide a complete, written response within 14 working days.
If you feel that your concern still remains unresolved having received the written response from stage 2, please contact Managing Director: Naveen Ramineni - +91 9030416219
The Managing Director of the Company will investigate your complaint in detail, the result of such investigation will be passed back to the relevant department manager to report to you in detail of any such findings and the proposed resolution to the situation.
“To report any website abuse such as phishing, spam etc, please contact info@3kits.com“
